Privacy policy
For Chronicles of Shade on Facebook. Last updated 4 November 2026.
Who we are
Chronicles of Shade is a fantasy MMORPG you play in your browser. This policy covers the Chronicles of Shade Page on Facebook: what we see when you comment on or react to our posts, and what we do with it.
Chronicles of Shade is operated by Orbitale Interactive Co., Ltd., a company registered in Taiwan. This policy also covers what we keep when you donate in the game, and the cookies and local storage of this website and the game.
What we see
Only what Facebook shows on our Page's own posts: the text of a comment, the name Facebook shows with it, the time, and counts of reactions and views. We do not see anyone's profile, friends, messages or private data.
What we do with it
We use it only to reply to comments and to see which of our posts players enjoy. We never sell it, share it with anyone, or use it for anything else. We keep it only as long as we need it for those two things, and delete it on request.
Donations
When you donate, we keep a record of it: the payment's reference number (its transaction ID), the amount, the date, the payment method, the account and character it was for, the Donate Points it gave, and any note our staff add. We never receive or keep card numbers or your login for the payment service: the payment service you pay with handles your payment details under its own privacy policy.
We use this record to deliver your Donate Points, to put right a payment that went wrong, to prevent fraud, and to answer a chargeback or payment dispute, which can mean showing it to the payment service. We keep it as long as we need it for these reasons and as long as the law requires for payment records, even after an account is deleted.
When you send a top-up request from the game, we also keep what you enter: the amount you paid, the reference number, the sender name or number if you give one, and the picture of your receipt. Only our staff see them, to check the payment before your Donate Points are added. We delete the receipt picture 90 days after the request is decided, and sooner if you ask us; the rest of the record stays as described above. Never send card numbers or passwords: we do not ask for them.
Deleting your data
Contact
Send a message to the Chronicles of Shade Page on Facebook.